HOW IT WORKS
A guide to receiving medical supplies from US Med Express
A Step-by-Step Guide to Ordering Medical Supplies
At US Med Express, we understand that an individual daily schedule can be both hectic and full. In just four steps, your medical supplies will be on their way to discreetly arrive at your doorstep.
Submission Methods
Phone:
866-271-0827
Email: referrals@usmedexpress.net
Website:
Click Here
Fax:
866-728-5631
SIGN
After receiving the required HIPAA packet from us, simply sign it and return it to US Med Express.
DOCUMENTATION
Upon receipt of the completed HIPAA packet, we will coordinate with your medical physician to obtain completion of the required insurance medical necessity documentation for the services requested at intake.
CONFIRMATION
Upon receipt of completed required insurance documentation, we will establish contact with you to confirm and set up your very first order. Your medical supplies are on their way to arrive discreetly at your doorstep via UPS.
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WHY SWITCH PROVIDERS?
- You will receive approval before you leave your current provider.
- We will handle the majority of paperwork for you.
- We are a small, independently owned company that will treat you like family, not a number.
- When you call us, you speak to a live person, not an automated system.
FAQ
What medical supplies and services does US Med Express provide?
Incontinence Supplies, Urological Supplies, Enteral Feeding, Nutritional Supplements, Ostomy Supplies and Mobility Products.
Which insurance providers does US Med Express work with?
Medicare, NC Medicaid and most private insurances.
Do you require a prescription to purchase supplies via private pay?
No prescription is required for private pay purchase.
How long will it take to receive my shipment(s)?
1-2 business days after your first order is placed.
Who is your designated carrier used to deliver my shipment(s)?
UPS
How much is the delivery fee for insurance covered supplies?
There is no charge for delivery for these products.