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Phone system

Dear Patients, Family Members, and Care Providers,

We are currently experiencing phone system issues.  Our phone provider ensured us it is being worked on, but could not provide a time table for repairs.  In the event you experience difficulty when calling us please reach out to us via email at
We apologize for any inconvenience.
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Phone System Updates

Dear Patients, Family Members, and Care Providers,

Over the next several days US Med Express will be undergoing a transition to a new phone carrier for our primary office. During this time, we do not expect any issues, however, we want to be prepared for everything. In the event you experience difficulty when calling us please reach out to us thru one of our alternate methods:
Search us on Google and click the Message button as seen in the attached image
Simply provide us with a number to contact you back directly, and we will reach out within 1 business day!
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Hurricane Irma

We’re closely monitoring the effects of Hurricane Irma, please contact us if you need to make any changes to your orders due to the storm! Our Customer Service Department can be reached at 866-544-8982 Monday-Friday 9am-5pm Eastern Time. We hope everyone in Florida, and along Irma’s track stays safe over the next several days!

Be sure to track Irma frequently to know how it might affect you!

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Happy 4th of July!

4th of July

From everyone at US Med Express, we hope everyone had a safe and amazing long 4th of July weekend! We’re back in the office for normal business hours again today 9am Eastern until 5pm Eastern! Orders will begin shipping again today as usual! Have a great remainder of your holiday week!

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Alert Sentry

US Med Express is proud to now offer Alert Sentry – Personal Emergency Response Systems! Alert Sentry offers 3 great products ranging from traditional home emergency response systems to full fledged GPS and 3G units that allow for 2-way communication and the ability to locate your loved ones anywhere, anytime!

alert sentry personal emergency response system

Continue reading Alert Sentry

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New Website and Store!

US Med Entrance

We are happy to announce our improved new website and store online! At US Med Express we are dedicated to making your experience as seamless and user-friendly as we can! From always having a friendly human voice answering your calls, to a simple easy to navigate website and store, US Med Express is here to serve your needs! In the coming days you will notice all of the products and features of the previous website introduced with added functionality! We appreciate your patience while we undertake this project, and look forward to serving your needs for the coming years!

Continue reading New Website and Store!